Support

Before any request of support, please check the availability of a newest version of DVD/CD Toys. It is possible that your problem has already been solved. Newer versions of DVD/CD Toys are available here:
http://en.ecomstation.ru/projects/dvdtoys/
http://glass.ptv.ru/
Check the list of the known problems. Your problem might be already known to the developers.

Warning: DVD/CD Toys developers cannot warrant stable work of CDRTools and other tools from thirdparty developers, used by DVD/CD Toys.

Collect all available information before contact to support:

After having collected all necessary information, this error can be added to error tracker (username ecotrac and password nhfrerth, dont forget to specify your e-mail address for contacts):
http://trac.ecomstation.ru/cd/report/1
It is also possible to send the message directly to the developers of DVD/CD Toys:
Dmitry A.Steklenev <glass@ptv.ru>
CC: <support@ecomstation.ru>